Privacy Policy

At [Hoka Mart], we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our online store.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment and transaction information

• Order details

• Device, browser, and website usage information

We only collect information that is reasonably necessary to operate and improve our store and provide our services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Process payments

• Communicate with you about your orders

• Provide customer support

• Manage returns, refunds, and exchanges

• Improve our website, products, and services

• Prevent fraud and unauthorized transactions

• Comply with applicable legal requirements

• Send marketing communications where permitted by law and where you have provided consent

3. Payment Information

Payments may be processed through third-party payment providers. We generally do not have access to your complete payment card information. Payment providers handle payment information according to their own privacy policies and security standards.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and provide relevant functionality.

You may be able to control cookies through your browser settings.

5. Third-Party Services

We may use third-party services, including Shopify, payment processors, shipping providers, analytics services, and other service providers necessary to operate our business.

These third parties may process your information only as necessary to provide their services or as otherwise permitted by applicable law.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Customers

Because we serve customers internationally, your information may be processed or transferred to countries other than the country in which you live. Where required by applicable law, we will take appropriate measures to protect your information during such transfers.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, or a copy of your information.

To make a privacy-related request, please contact us using the information below.

9. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services under applicable law. We do not knowingly collect personal information from children without appropriate consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Store Name: [Hoka Mart]
Email: [support@hokamart.shop]